Terms & Conditions
Last updated: 13 June 2026
1. Nature of service
Frederic James is a private brokerage and transaction management service representing buyers and sellers of exceptional vehicles. We are not a dealership, a marketplace, or an inventory-led business. All representations and auctions are conducted under a written client agreement.
2. Eligibility
Access to the Deal Room, bidder approval and confidential client transactions is by invitation and subject to identity verification, source-of-funds checks and acceptance of our engagement terms. We reserve the right to refuse or withdraw access at our absolute discretion.
3. Vehicles and descriptions
Vehicle descriptions, history, guide prices and condition reports are prepared in good faith from information supplied by vendors and independent inspections. They are not warranties. Clients are expected to undertake their own inspection and due diligence prior to commitment.
4. Auctions
Private and sealed auctions are conducted under written agreement with the vendor. Bids are binding once submitted by an approved bidder. Reserve prices, buyer's premium, settlement timeframes and collection arrangements are confirmed in writing for each lot before bidding opens.
5. Deal Room
The Deal Room is provided as a secure environment for documents, communication and transaction progress. Information shared within the Deal Room is confidential between the parties to that transaction and Frederic James.
6. Fees
The Frederic James Professional Fee is a flat percentage of the agreed vehicle purchase price — 5% for direct clients and 4% for partner-introduced clients — subject to the Minimum Professional Fee. A partner-introduced client is a client introduced to Frederic James by an approved professional partner. The Frederic James fee is payable by the client unless otherwise agreed in writing.
Frederic James transactions may be agreed in EUR, GBP or USD. The Professional Fee is calculated in the agreed transaction currency. The Minimum Professional Fee is €5,000 or the equivalent amount in the agreed transaction currency, calculated using the exchange rate recorded when the transaction’s commercial terms are confirmed.
The applicable rate, the resulting fee and any separately agreed advisory or specialist services are confirmed in writing for your transaction in your individual Engagement Letter and Representation Agreement. No fees are charged for general enquiries.
7. Liability
Frederic James acts as the client's representative and coordinates the transaction. Frederic James is not the seller of any vehicle, does not hold title to vehicles or maintain inventory, and does not provide regulated finance, insurance, or legal, tax or regulated financial advice. Frederic James does not itself hold client purchase funds. Where an independent payment, escrow or protected-payment provider is used, that service is provided by the relevant third party under its own terms. Independent specialists — including finance providers, insurers, payment or protected-payment providers, dealers, sellers, inspectors and logistics providers — are engaged by, and contract directly with, the client; Frederic James coordinates their involvement but is not responsible for their acts, omissions or work product.
To the maximum extent permitted by law, Frederic James shall not be liable for indirect or consequential loss arising from the use of the Deal Room and website. Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded under English law.
8. Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute, save where mandatory consumer protection rules in your country of residence provide otherwise.
9. Contact
Frederic James — info@frederic-james.com
